We take feedback very seriously to the extent that many of the suggestions made by guests have been adopted.

Positive guest reviews are our reward for the love we put into looking after our guests and our properties.

We hope that if there was anything missing or needing attention during your stay you let us know at the time so we could do something about it.  If, however you have some suggestions for improvement and a better guest experience you may like to complete the survey below.

We'd appreciate it so much if you wrote a review on TripAdvisor if you stayed at The Hide @ Mt Franklin. Unfortunately there is no way to write a review on TripAdvisor about Central Springs Cottage.

If you booked through Stayz you can leave a review by clicking the relevant button below. 

Feedback Survey

This can be anonymous if you like but it is helpful if we know.
Communication *
How was your communication experience from enquiry through to arrival?
Booking Experience *
How easy was it to book and pay?
Overall Experience *
Overall Experience
Please rate your experience
The cottage was clean & tidy on arrival
The furniture in the living area was comfortable
The beds were comfortable
The linen and bedding was appealing
The cottage was a comfortable temperature
The facilities in the kitchen were as advertised
The external environment was pleasing
Our expectations were met
We will be recommending the cottage to friends
We plan to return in the next 2 years
The owners were good to deal with